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Amridge University FAQ - Frequently Asked Questions

 

·         Is Amridge University accredited? 

Yes.  Amridge University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools (1866 Southern Lane, Decatur, Georgia 30033-4097; Telephone number 404.679.4501) to award Associate of Arts, Bachelor of Arts, Bachelor of Science, Master of Arts, Master of Science, Master of Divinity, Doctor of Ministry, and Doctor of Philosophy degrees.

In addition, Amridge's Turner School of Theology is an Associate Member with the Association of Theological Schools (ATS). 

 

·         How long has Amridge University been providing Distance Education?

There are lots of newcomers to distance learning, but Amridge has been a leader in distance learning longer than almost any institution in the country.  Distance learning is not just a second option for Amridge—it is our primary instructional delivery system and has been for decades.  The list below provides some additional facts on Amridge University’s distance learning program:

-  Over 40 years of experience in providing Higher Education
-  Offering Distance Learning since 1993
-  One of the first 15 participants in the nation selected by the U.S. Department of Education
    to pilot
-  Distance Education on a broad level—this resulted in a change to the federal law to allow
    more students access to distance education
-  All of our courses are taught online (even those taught live on campus are streamed over
   the internet).  There is not just one small department -- all of the faculty and staff have the
   distance-learning student in mind.

 

·         What degrees are offered at Amridge?

Degree programs can be found by clicking on the “Degree Programs” link on the homepage.

Click on the link below to be taken to the Amridge University Degree Programs listing and descriptions:

http://www.amridgeuniversity.edu/au_degreeprograms.html

Additionally, all potential students are encouraged to view the short videos on the Amridge University programs of study.

Click on the link below to view the video:
Amridge Programs of Study

·         How can I find more information about distance learning at Amridge University?

Amridge University has developed a short video on the advantages of distance learning and what it takes to be a successful distance learner and what it takes for academic success at Amridge University. 

Click on the link below to view the video:
Academic Success at Amridge University

·         Is there any information I can review on the interaction between students and faculty at Amridge University?

Yes.  Students and potential students can view a short video on interaction between students and faculty at Amridge University for undergraduate and graduate students. 

Click on the link below to view the video:

Interaction between Amridge’s Students and Faculty

·         How may I get a catalog?

Amridge University makes its catalog available online.  Click on the link below to be taken to the Amridge University Academic Catalog Web site:

http://www.amridgeuniversity.edu/au_academiccatalog.html

·         Are all Amridge degrees offered fully online?

All undergraduate degrees are offered fully online.  Graduate and post-graduate degrees can be completed either fully or mostly online.  Residency requirements apply for all Amridge University Doctor of Philosophy (PhD) and Doctor of Ministry (DMin) degree programs.  Additionally, there are residency requirements for the master of arts and master of divinity degree programs offered through the Amridge University Turner School of Theology.

·         Where do I find degree offerings and course descriptions?

To locate course listing and descriptions, click on the link:

http://www.amridgeuniversity.edu/Amridge University Academic Catalog 6.htm


·         Does Amridge accept credits from the Community College of the Air Force?

Yes, Amridge University has an articulation plan with the Community College of the Air Force (CCAF).  The articulation plans are for those Amridge University undergraduate programs that are directly related to associate degrees offered by the CCAF.  Click on the link below to learn more about the Amridge University – CCAF Articulation Plan:
 

http://www.amridgeuniversity.edu/au_airforce.html
 

·         Where can I find out about Amridge University's faculty credentials?

Click on the “Academic Catalog” link on our homepage, and then click on the applicable school and scroll to the bottom link to read through the school’s faculty credentials. 

Additionally, the listing of faculty credentials are provided, along with pictures of faculty, under the section labeled Introduction of Faculty on the Amridge University’s information related to the four University schools listed on the Student Services Tutorials, Modules, and Career Services Portal.  Click on the link below to be taken to the Student Services Tutorials, Modules, and Career Services Portal:

http://www.amridgeuniversity.edu/au_qep.html

·         I am a new student; how do I get started with my courses?

When you log in to Blackboard, you will be directed to your main Blackboard page, referred to as your "My Amridge" page.  This page will show a link for each course in which you have enrolled.  Access each of your courses and locate your course syllabus.  The syllabus is located under the "Course Information" or "Syllabus" button.  It is recommended that you print a copy and read all the information carefully.  The syllabus details all of your course requirements as well as other important information concerning Amridge University.

·         How do I log attendance in my Blackboard courses?

Access dates and times, as well as all content areas, are automatically tracked by the Blackboard portal as you progress with your studies.

·         What is Amridge University's religious affiliation and where can I read its statement of faith?

Amridge University is a private, church-related institution affiliated with the churches of Christ.  Since there is no hierarchical organization over individual congregations or church-related institutions, the relationship of the University with the churches of Christ is solely on the basis of fellowship.  Those of various religious backgrounds are welcome to take advantage of Amridge's curricular offerings.  In fact, of those students who responded to the optional religious affiliation question on the Amridge Admissions Application (close to 82% of Amridge students chose to answer this question), close to 60% indicated they are affiliated with churches other than the churches of Christ.

·         Below is the Amridge University Statement of a Positive Biblical Faith

In accordance with its stated purpose and its concern for truth, Amridge University is firmly committed to furthering the teaching and practice of Christianity.  The University fairly presents all significant viewpoints on major issues and promotes freedom of inquiry.  However, certain key positions are firmly established by Biblical evidence, which we believe should be upheld.  Amridge University’s student body is from various religious faiths.  Students are free to formulate individual positions.  No one is required to sign a creedal statement of belief.  Amridge University is happy to have students from various religious backgrounds enrolled in its courses.

The University's understanding of the Christian religion includes the following tenets about its source of authority, central doctrines, polity and worship of the church, and the conduct of the Christian life:

Both the Old and New Testaments have been given by divine revelation and are the standard of authority in religious matters.

The Old Testament prepared the way for Christ, and the New Testament fulfills and supersedes it, making the New Testament the final authority for those who have lived since Christ's death on the cross.

There is one God, who is the creator and sustainer of the universe and who takes a direct interest in every human being.  The Godhead consists of God the Father; Christ the Son; and the Holy Spirit, the Comforter.  Christ was born of a virgin, died on the cross to make atonement for man's sins, arose bodily from the tomb, and ascended into heaven, where he presently reigns.  There is a heaven to be enjoyed by the faithful and a hell to be endured by the disobedient.

God created all people with a need for fellowship with him and the ability to choose to obey his commands.  Man cannot earn salvation from sin but can qualify to receive it as a gift of grace through submission to the will of God.  The scripturally appointed means for receiving this gift is faith in Christ, repentance, confession of faith, and baptism (immersion).  The transformation in character, conduct, and relationship with God that man experiences in this process is the new birth (regeneration).  Christians are expected to live in accordance with the teachings of the New Testament.

Christ established the church for the mutual encouragement, instruction, and assistance of Christians and for the evangelization of the world through the proclamation of His gospel.  Jesus prayed for unity among his disciples and commanded love for one another as the means to maintain it.  The church was originally organized so that, once the apostles passed away, individual congregations would be independent of any central human authority and would be guided solely by the unchanging standard of Scripture.  Congregations are to be bound together by common purpose and cooperative effort.

Each congregation is to assemble for worship on every first day of the week according to the teachings of the New Testament.  In contrast to the elaborate temple ritual of the Old Testament, worship in the Christian age is to be in spirit and truth.  Accordingly, the worship of the New Testament church consists of teaching God's word, offering prayers and thanksgiving from the heart, singing praise to God and encouragement to one another with the human voice, voluntary giving as a means of expressing appreciation to God for his blessings and sharing them with others, and partaking of the Lord's Supper in commemoration of Christ's death.  Genuine charismatic gifts, such as prophecy, speaking in foreign languages, and miraculous healing, were exercised in the first century but not perpetuated afterward.

On the basis of principles established at creation, the New Testament assigns roles of leadership in public worship and supervision of the local congregation to male Christians.  The scriptural organization of the local congregation consists of a plurality of elders (also called bishops or shepherds), who have oversight of the church; deacons, who assist the elders in ministering to the needs of members; and evangelists, who proclaim the gospel and teach under the authority of the elders.  The offices of apostle and prophet ended with the passing of the miraculous age of charismatic gifts.  Women are a powerful force in the church through the influence of their character and spiritual insights and through their efforts in teaching other women and children, helping the needy, and engaging in personal evangelism.

Christianity as taught by Christ and the apostles provides for the needs of the individual, the family, and society.  An understanding of God's sacrificial love enables each person to recognize his worth and potential in the sight of God, relieves his guilt and anxiety, and motivates him to conduct his life according to the highest standards.  The example of Christ fosters humility, submission to authority, and service to others.  Through its teaching, its communal worship, its fellowship, and its mission of evangelism and benevolence, the church strengthens both individuals and families and has a strong impact for good wherever its efforts and influence reach.  [Written by Lawrence E. Barclay, Faculty Member, Amridge University Turner School of Theology]

Note:  Amridge University is an academic institution, not a church.  Bible courses at Amridge University are not worship or devotional services, but an educational environment for interaction between student and teacher.

·         Do I need an associate degree to enroll in undergraduate courses at Amridge University? 

No, but you do need proof of high school graduation or GED as the minimum requirement to be admitted to Amridge University. 

·         How can I receive specific information about enrolling at Amridge University?

Click on the link below and fill out and submit the request for information (RFI) form.  An advisor will contact you shortly after your submit the RFI form.

 https://crm.orionondemand.com/crm/forms/EBca4w0x67020x671wc5

Additionally, all potential students are encouraged to view the short videos on the Amridge University Admissions Process. 

Click on the link below to view the video:
 Amridge Admissions Process

·         Whom do I contact about financial aid?

Prospective students can contact a financial aid advisor by calling our toll free number at 1.800.351.4040 extensions 7527 or 7525, or call our local Montgomery number at 334.387.7458, or send an email to this address:
 
financialaid@amridgeuniversity.edu

·         What do I need to do to receive financial aid?

Click on the link below to be taken to the Amridge University Financial Aid page.  Read the information, including financial aid eligibility, on the Amridge University Financial Aid page for detailed instructions on securing financial aid for your education. 
http://www.amridgeuniversity.edu/au_financialaid.html
 

·         What is the cutoff date to apply for financial aid?

You can apply for financial aid right up until the time you register. 

·         Can financial aid be transferred from my present school?

Yes.  For more details, call our toll free number at 1.800.351.4040 extensions 7527 or 7525, or call our local Montgomery number at 334.387.7458, or send an email to this address:
financialaid@amridgeuniversity.edu

·         Does Amridge accept military educational benefits?

Yes.  For more details, contact the Financial Aid Office by calling our toll free number at 1.800.351.4040 extensions 7527 or 7525, or call our local Montgomery number at 334.387.7458, or send an email to this address: financialaid@amridgeuniversity.edu

Additionally, Amridge University students and potential students are encouraged to view the short video on Using Your Military Benefits. 

Click on the link below to view the video:
Using Your Military Benefits  

·         What is the minimum required course load in order to receive financial aid in any given term?

For undergraduates, 8 semester hours is considered the minimum required course load.  For graduates, 5 semester hours, and for doctoral students, 3 semester hours is the minimum required course load. 

·         How and when do I submit my application for admission?

Upon determining your degree interest, click on the “Apply” button in the left column on Amridge's homepage and follow the instructions.
http://www.amridgeuniversity.edu/au_admissions.html

Additionally, all potential students are encouraged to view the short videos on the Amridge University Admissions Process.

Click on the link below to view the video:
Amridge Admissions Process 

·         When is payment of tuition due?

Tuition is due at the time of registration, unless you have financial aid in place to cover your tuition and related fees.
 

·         Can I get a student ID card as a distance education student?

All registered students are issued an ID card every fall semester, and each new student is issued an ID card the first semester enrolled.  The ID cards are mailed to each student. 

·         Will I be given an Amridge University email address?

No.  You can use an email account you already have or you can establish a new email account using a free email account such as Gmail or Hotmail.

·         Is there any available information on Amridge University degree programs and professional organizations?

Yes.  The University provides a short video on Degree Related Professional Organizations. 

Click on the link below to view the video:

Degree Related Professional Organizations

·         How are homework assignments completed?

Amridge University uses Blackboard as the primary virtual classroom.  Coursework completed within the Blackboard learning environment may involve posted lectures, email, discussion boards, testing and group projects.

·         May I turn in assignments anytime during the semester?

None of our courses are “independent study” so all assignments have actual due dates.  You may submit assignments early or by the due date.  This helps you spread the workload.  This also provides you an opportunity to digest the new material before moving on or to seek immediate clarification. 

·         Will I have to be in front of my computer at the same time as my classmates or my instructor?

It all depends on your degree program.  Associate and bachelor programs do not require “same time” access.  Master’s and doctoral programs have certain courses that will stream live (same time); live classes are recorded if you cannot attend live.  Anytime you are able to attend live, it’s to your advantage because you can ask questions, receive answers, and participate in class discussions in real time.  However, anytime you view a recorded session you can email your questions and your instructor will respond.  There are some courses in certain programs where live, same-time access may be required.  Your advisor can discuss specific course requirements before you start a program.

·         I’ve registered for the next semester, but where do I find out about the textbooks that we will be using?

We work through a company named MBS to provide students with class textbooks.  You may contact MBS to find which textbooks will be used for the next semester by clicking the link below or you can simply call the toll free telephone number at 800.325.3252. 

Click the link below to be taken directly to the MBS home page:

http://www.mbsdirect.net/index.php

·         What are the benefits of using MBS?

MBS provides a convenient service for students to do one-stop shopping for all their course materials.  Unlike many other bookstores, MBS actively tries to stock the titles that the University specifies, allowing for a more timely delivery of materials to students.  Finally, MBS has a buyback program where students can return their books for money at the end of the semester.  Other bookstores do not necessarily have this option. 

·         I don’t see my textbooks at the MBS site.  Now what?

It may be that class information was recently submitted to the MBS inventory and that the books have not arrived yet.  In this instance, you may contact your advisor to find out what materials are being used for your courses. 

·         I want to know more about the library hours, policies, etc.

Much of the information about Amridge library may be accessed by clicking on the “Library Resources” link near the top on the University’s homepage.  Also, you may contact the Amridge library by calling our toll free number at 1.800.351.4040 extension 7541, call the University’s local Montgomery number at 334.387.3877 extension 7541, or send an email to library@amridgeuniversity.edu.

Click on the link below to be taken to the Amridge University Comprehensive Library Services page:

http://libsys.uah.edu/amridgeuniversity/
 

·         What is the Amridge University Research Log?

Amridge University uses an online log system for students to enter information related to library research activities.  Use of the Research Log is required for all Amridge University courses with the exception of language, practicum, clinical, and algebra courses.  The Research Log helps the quality of academic programs in three ways:

  1. It will help students keep track of the number of library resources they have obtained from a library, Web site, or other research sources. 
  2. It will help faculty obtain a better understanding of where and how students are conducting their research for a given class.  From this information, faculty can review the research logs to help determine if they need to make adjustments in courses to help students master research processes.  Also, because faculty can view the Research Log system in real time, faculty can immediately contact selected students who are going to sites not considered “scholarly” sources.
  3. This system will provide the Amridge faculty and administration with more accurate information on the types of resources the University should invest in to meet the needs of its students better.  As an example, a student may go to an online journal that would be considered “scholarly” but is not currently used by the University.  Specifically, a student may have access to an online journal that the University currently does not have access to for faculty and students.  With the student’s citation of the site and journal, the respective faculty member may visit the respective Web site to see if the University should purchase this journal or service for use by all Amridge faculty and students.

·         Can someone help me with the Research Log?

Detailed instructions on how to use the Research Log are posted on the Research Log access page.  Also, click on the link below to review the Research Log instructions:

http://cirservices.com/ResearchLogs/student instructions/Student Instructions for Research Log.htm

If you continue to have difficulty, contact the Research Log Administrator at the following address:
terencesherdian@amridgeuniversity.edu

Additionally, students are encouraged to view the videos on the Amridge University Research Log provided in the Library Tutorials that may be accessed through the Student Services Tutorials, Modules, and Career Services Portal.  There is a tutorial for undergraduate students (FD 1018 -- General Orientation to Library Services) and graduate students (FD 6018 -- Orientation to Library Services).  Click on the appropriate link below to access the Library Orientation videos.  You must be a current Amridge University student to access these videos.

Undergraduate students: 

Orientation to Library Videos:  This link will take you to the video launch page.  There are 14 video modules.  We recommend that you start with the first video module and complete the video modules in proper numerical order. Section 14 is the video on the Research Log.

Graduate students: 

Orientation to Library Videos:  This link will take you to the video launch page.  There are 16 video modules.  We recommend that you start with the first video module and complete the video modules in proper numerical order.  Section 16 is the video on the Research Log.

·         I’m not getting into the Amridge University Virtual Library System, or it’s giving password prompts when it shouldn’t.

Your problem may be caused by one or more of the following: 
You may be using Internet Explorer (IE).  If you are using IE, then in your browser, go under Tools > Internet Options > Privacy > Sites (at the bottom of the pane).  In the screen that comes up, “uah.edu” should show up in the big box with the settings “Always Allow.”  If not, follow the prompts and add it to your list of sites that should be allowed.  

Additional access problems may include (1) You are using an old version of Windows, such as Win98.  If this is causing you problems, you might want to consider updating to Windows XP or higher; or (2) You are behind a firewall that is set too strictly.  Adjust the settings of your firewall.  You may need to contact your system administrator to do this.

If you require additional help, then contact the Library Help Desk at 
1.800.685.1302.

·         Does the University provide personal counseling services?

No.  However, the Amridge University online Personal Counseling Resource Center currently provides three valuable tools for Amridge students:  The Learning and Student Strategies Inventory (LASSI), the Barsch Learning Styles Inventory, and a reference page for selecting and finding a counselor or therapist.  Most of these services (particularly the Barsch and LASSI inventories) are offered at no charge to our students. 

Click on the link below to be taken to the Amridge University Online Personal Counseling Resource Center:

http://www.amridgeuniversity.edu/au_counseling.html

·         If I have a question about my grade, whom do I contact?

You will need to contact your instructor.

·         Can I obtain personal tutoring services at Amridge University?

Yes.  Amridge University students have access to personal academic tutoring through the SMARTHINKING system and services at no additional cost.  SMARTHINKING provides live academic help from academic specialists in several key academic disciplines associated with Amridge University courses.  These disciplines include (1) Math, (2) Writing, (3) Grammar, (4) Chemistry, (5) Statistics, (6) Accounting, Managerial, (7) Accounting, Financial, (8) Microeconomics, (9) Macroeconomics, and (10) Spanish.

Amridge University students can access the SMARTHINKING system and services by clicking on the link below:

http://amridgeuniversity.blackboard.com/

·         Whom do I contact when I am having technical difficulties?

Contact the Course Administrator for help with the Blackboard system and online courses by telephone Monday through Thursday from 8:30 am to 5:00 pm (CST) or Friday 8:30 am to 12:00 noon (CST) or by email at this address:

donniecrosby@amridgeuniversity.edu

Contact the Network Operations Center (NOC) for help with assistance with video and audio streaming by telephone Monday through Thursday from 8:30 am to 9:00 pm (CST) or Friday 8:30 am to 12:00 noon (CST) or by email at this address:

noc@amridgeuniversity.edu

·      ·         How do I contact my instructor when I have a problem taking a quiz?

On page 2 of your Syllabus, you will find your instructor's telephone number and his or her email address.  Your instructor will contact you upon receiving your question and will either guide you to a solution or contact the Course Administrator for assistance.

·         Whom do I contact when I am having problems contacting my professor(s)?

Send an email to problems@amridgeuniversity.edu.

·      ·         I was completing a quiz and by accident hit the submit button before I had answered all the questions.  Will my grade be based upon my mistake or is there a procedure to let me complete the quiz?

Contact your instructor, and he or she will be able to reset the quiz for you.

·         As a graduate student, working towards a master’s or doctorate, what happens if I miss a class that streamed live?

Live classes are recorded.  Whether you attend live or not, you will have access to the recorded session.  If you have questions or need clarification after viewing a recorded session, you can contact your instructor via email.

·     ·         I can’t attend class sessions during the scheduled class time.  How do I access the recording of the class session?

Go to your Blackboard Course > Communication > Elluminate Live!  Click the drop down menu to change Live Session to Recorded Sessions and click the magnifying class next to Recorded Sessions.  Click on the calendar on the right side of the screen to show the date or date range (e.g., This Month) that you want to see.  You should see the recordings you asked for listed in order, from newest on top to oldest on the bottom.  Click the link you want to see, and your recorded Elluminate session should begin shortly.

·         I will be attending a residency course in Montgomery.  Does the university provide housing?

Amridge University does not provide housing for students who come to campus for a residency course.  Students may stay in a number of nearby hotels.

·         I will be attending a residency course on the Montgomery campus.  Where is the university located?

Amridge University is located off of the Taylor Road Exit of I-85.  From I-85 Northbound, exit at the Taylor Road exit and turn left at the end of the exit ramp onto Taylor Road.  Amridge University will be the first location you will see on the left.  If you are coming to the university from I-85 Southbound, exit at the Taylor Road exit and turn right at the end of the exit ramp onto Taylor Road.  The University will be immediately on the left side of the road.

·         I am interested in the PhD programs in Marriage and Family Therapy and in Professional Counseling.  Will there be opportunities for me to give presentations and write for publication, so that I can develop as a scholar?

Many Amridge University Ph.D. students have presented at state, national and international conferences including the International Family Therapy Association Conference and the AAMFT Conference.  Also, Ph.D. students are required to write a publishable quality paper before beginning the dissertation phase of their programs.  Additionally, several faculty members have worked with doctoral students on conference presentations and publications, so this is a very nurturing environment for you as an emerging scholar.
 

·         How can I secure a copy of my academic transcript?

Click on the link below to be taken to the Amridge University eForms page.  Provide the required information and select the “Transcript Request” option.

https://www.amridgeuniversity.edu/Amridge

·         What are the internet connection requirements?

A student must have access to a broadband or high-speed internet connection.  Cable Modem, DSL or ADSL, or Satellite is acceptable.  Dial-up connections will not permit the required data exchange!  The minimum rates required are 128 Kbps upload speed and 256 Kbps download speed.  Note: Some services are labeled “DSL” when in fact they are dial-up connections with varying compression rates and cache servers located at central server locations, which may give the sense of faster speed.  If the rates at which you can transmit and receive data are not 128 Kbps up and 256 Kbps down, you do not have a broadband connection or “DSL.”  How to check Internet speed: Go to the link below to test “Upload Speed” and “Download Speed.”  True high-speed internet access will have download speeds in excess of 384 kbps (this being the minimum) and upload speeds of128 Kbps (this also being the minimum).  The internet service provider’s SLA (Service Level Agreement) is usually 70% of what you buy.  At 256 Kbps, you are promised 179 Kbps.  At 384 Kbps, you are promised 268 Kbps.  A constant 179 Kbps or better should work, but to get a true 256 Kbps, the service would be rated at 384 Kbps.

http://performance.toast.net

·         What are the computer requirements?

The following are the general minimum computer requirements for current core technologies (specifically Blackboard and Elluminate):

  • Operating Systems

o   Windows Operating Systems

§  Windows XP (32 Bit with 32 Bit JVM, Java)

§  Windows Vista (32 Bit with 32 Bit JVM, Java)

§  Windows Vista (64 Bit with 64 Bit JVM, Java)

§  Windows 7 (32 Bit with 32 Bit JVM, Java)

§  Windows 7 (64 Bit with 64 Bit JVM, Java)

o   Hardware for Windows Operating Systems

§  Pentium III 1 GHz processor

§  256 MB available RAM

§  20 MB of available disk space

§  Broadband Internet connection

§  Headset with microphone

o   Macintosh Operating Systems and Software

§  OS X 10.5 (32 Bit with 32 Bit JVM, Java)

§  OS X 10.6 (64 Bit with 32 Bit JVM, Java)

§  OS X 10.6 (64 Bit with 64 Bit JVM, Java)

§  PC Emulator for Summit Point 2 (for access to archived classes recorded in the Summit Point 2 format)

o   Hardware for the Macintosh Operating Systems

§  G4, G5 or Intel processor

§  256 MB available RAM

§  20 MB of available disk space

§  Broadband Internet connection

§  Headset with microphone

o   Computer operating systems no longer supported

§  Windows 95

§  Windows 98

§  Windows ME

§  Windows NT

§  Windows 2000

§  Solaris 10 x86

 

Internet Browsers

o   Internet Browsers for the Windows Operating Systems

§  Internet Explorer 7 or higher

§  Firefox 3.5 or higher

o   Internet Browsers for the Macintosh Operating Systems

§  Safari 4.0 or higher

§  Firefox 3.5 or higher